Privacy Policy
Last updated: March 2026
1. Who We Are
HC Coils Ltd ("we", "us", "our") is a UK-registered company specialising in the design and manufacture of heat exchange coils and cooling systems. Our registered address is Unit 8 Vulcan Way, Faraday Business Park, Fareham, Hampshire, PO13 9FW.
2. Information We Collect
We may collect the following personal data when you interact with our website or contact us:
- Name, job title and company name
- Email address and telephone number
- Enquiry details and technical specifications you provide
- IP address and browser information (via cookies)
3. How We Use Your Data
We use your personal data to:
- Respond to your enquiries and provide quotations
- Process orders and deliver services
- Improve our website and customer experience
- Comply with legal obligations
4. Legal Basis for Processing
We process your data based on legitimate interest (responding to enquiries), contractual necessity (fulfilling orders), and consent (where applicable, such as marketing communications).
5. Data Sharing
We do not sell your personal data. We may share data with trusted third parties who assist us in operating our website, conducting business, or servicing you, provided they agree to keep this information confidential.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
7. Your Rights
Under GDPR, you have the right to access, rectify, erase, restrict processing, and port your personal data. To exercise these rights, contact us at sales@hccoils.com.
8. Contact
For privacy-related questions, please contact us at:
HC Coils Ltd
Unit 8 Vulcan Way, Faraday Business Park
Fareham, Hampshire, PO13 9FW
Email: sales@hccoils.com
Phone: +44 (0) 2392 501431